We strive to make our services inclusive to people from all walks of life, and operate in a non-judgemental, supportive space, with your privacy and confidentiality at the forefront.
What is counselling?
Counselling is a confidential service provided by trained professionals to support mental health.
Typically it helps to enhance wellbeing through developing greater self-understanding, self-awareness and acceptance.
The sessions can be quite broad in nature or focus on a particular topic and are available for individuals or couples. Our counsellors are trained to work with adults and young people from 12 years old and take a collaborative, person-centred approach, actively involving clients in each stage of the process.
“This approach facilitates the personal growth and relationships of a client by allowing them to explore and utilise their own strengths and personal identity. The counsellor aids this process, providing vital support to the client as they make their way through this journey.”
We understand that the most effective counselling happens when clients feel respected, understood and accepted without judgement. Counselling is a great way to achieve a change in perspective, awareness and learn how to handle feelings and behaviours. It’s also a great way to promote new ways of thinking about or dealing with a situation.
How do I know if I should explore counselling?
We all come up against things that challenge us in life and sometimes it’s difficult to know who to talk to. If you are unsure of the best way to tackle an issue, a counsellor can offer you a professional perspective with care, compassion and acceptance.
How does it work?
The counsellor and the client will work together to determine how to achieve the best outcome with up to 10 sessions of 60 minutes available.
Payment: for people living with or affected by HIV the sessions are free. For people who are part of the LGBTIQA+ community the service is means tested, works on a sliding scale, and can be negotiated on an ongoing basis with your counsellor.
Our services take place at WAAC head office in West Perth and are available 9am to 4.30pm Monday to Friday.
Need support now?
If you need to speak with a qualified counsellor outside of these hours,
- Lifeline is available 24/7 – 13 11 14
- Crisis Care Helpline is available 24/7 – 1800 199 008
- Kids help line is available 24/7 – 1800 55 1800
- HIV Info Line (Monday to Friday 10am-5pm AWST) – 1300 56 52 57
Coronavirus update: in the event that the area you live in is in lockdown we will continue to offer counselling over the phone or via video link. Face to face services resume with appropriate physical distancing measures in place once lockdown is complete.